Frequently Asked Questions
FAQ
Below are some commonly asked questions about our process and what customers can expect. If you have any further questions or if you’d like to discuss your specific needs in greater detail, please do not hesitate to contact us directly.
What do I need to bring in to rent from Stevens?
Bring in a picture ID. You will then fill out an application. We will ask for employment info and 3 family members and 2 friends as references.
When will I get my furniture?
At Stevens we offer free same-day delivery and setup.
What are my payment options?
We offer many different payment plans to fit your needs, including 90 days, 6 months, 12 months, 18 months and 24 months. You can pay weekly, every 2 weeks or monthly. To make payments you can come by the store in person, drop payment off through our mail slot, mail payment or call and pay over the phone. We also sell everything in the store at discounted cash prices. We accept cash, check, money order and Visa/Mastercard.
Does Stevens charge interest?
You are leasing to own your merchandise, not financing it. There are no interest charges as there would be in a credit transaction.
Will you check my credit?
No, we do not check your credit. Our team will go through your application and may call some references for verification.